Job Description

We're looking for a proactive and articulate professional who loves interacting with clients, understanding their needs, and helping them experience the value of our software and services.
In this role, you'll be the bridge between our clients and internal teams -- ensuring every demo, feedback, and communication helps us build stronger relationships and better products.

If you have a blend of

sales acumen

,

communication skills

, and a passion for

client satisfaction

, we'd love to meet you!

Key Responsibilities

Conduct engaging

software demonstrations

for prospective clients (online or onsite). Follow up professionally via

calls, emails, and WhatsApp

to nurture leads and close opportunities. Gather and communicate

client feedback

, identify bottlenecks, and recommend improvements. Coordinate with internal teams to ensure timely updates, support, and client success. Promote

new product features and updates

to existing and potential customers. Prepare well-structured reports, summaries, and follow-up notes. Take complete

ownership

of assigned clients or projects to ensure end-to-end success.

Required Skills & Qualifications

1-4 years of experience in

Client Servicing, Pre-Sales, Business Development, or Customer Success

(preferably SaaS/B2B). Strong command over

spoken and written English and Hindi

; ability to write professional emails and reports. Confident in conducting

software demos and client presentations

. Excellent communication, listening, and interpersonal skills. Familiarity with

CRM tools & Google Workspace

. High sense of

ownership, accountability, and time management

. Knowledge of

sales, marketing, and business etiquette

.

Why Join Us

Opportunity to work closely with

innovative products

and a growing client base. Exposure to

multiple business functions

-- sales, product, and customer success. A supportive environment where your feedback and initiative truly make a difference. Growth path into

Senior BD, Product Specialist, or Client Success Manager

roles.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Leave encashment Provident Fund Work from home
Education:

Bachelor's (Preferred)
Experience:

Business development: 1 year (Required) customer success: 1 year (Preferred)
Work Location: In person