Key Responsibilities:
Handling Inbound and Outbound Calls:
Managing both incoming calls from customers and making outbound calls as needed.
Customer Service:
Providing excellent customer service by addressing inquiries, resolving issues, and offering support related to produ
Product/Service Knowledge:
Maintaining a thorough understanding of company products, services, and policies to provide accurate information.
Documentation:
Accurately documenting customer interactions, transactions, and resolutions in the system.
Meeting Targets:
Achieving individual and team performance goals related to customer satisfaction, call handling time, and other key m
Adherence to Policies:
Following company communication procedures, guidelines, and policies.
Job Types: Full-time, Fresher
Pay: ₹22,000.00 - ₹40,000.00 per month
Benefits:
Work from home
Work Location: Remote
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