Job Description

Business Counsellor

Responsibilities-

Handle Inbound Calls:

Answer incoming calls from parents and other callers. Provide information about the preschool's programs, curriculum, admission process, and facilities. Address inquiries and concerns effectively, ensuring a positive and informative interaction.

Make Outbound Calls:

Proactively reach out to prospective parents to provide information about the preschool and encourage them to visit for a tour or open house. Follow up on inquiries, applications, and admissions process. Conduct follow-up calls with existing parents for feedback and to ensure satisfaction.

Appointment Scheduling:

Schedule appointments for school tours, parent-teacher meetings, and other events. Coordinate with the relevant staff to ensure smooth scheduling and execution of appointments.

Maintain Database:

Update and maintain an accurate database of contacts, including parents' contact information, inquiries, and follow-up status. Keep records of calls and note relevant information for future reference.

Handle Queries and Concerns:

Address and resolve parents' queries and concerns promptly. Escalate complex issues to the relevant department or higher authorities when necessary.
Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person