Key Responsibilities:
A. Internal Coordination
Workflow Status Management: Serve as SPOC responsible for gathering, confirming, & accurately reporting status on various projects.
Productive Information Gathering: Systematically liaise with the Client SPOC and various internal teams to understand and document the current work status.
Tracker Maintenance (Core Function): Design, maintain, and rigorously update comprehensive internal trackers (using MS Excel or relevant workflow tools) that detail the real-time status.
Proactive Follow-up: Coordinate closely with Managers, Group Heads & other members in client servicing teams to ensure timely status updates are received and immediately escalate any internal bottlenecks or anticipated delays to the Director.
B. Initiating, scheduling & minuting the meetings/internal trainings:
Calendar and Scheduling: Manage & maintain the Director's calendar, prioritizing appointments and efficiently scheduling internal management and cross-functional meetings.
Meeting Preparation: Prepare all necessary meeting materials, agendas, and pre-reads for management review meetings.
Minutes and Follow-up: Attend high-level internal meetings, accurately transcribe meeting minutes, document decisions made, and manage a clear log of action items. Ensure follow-up meetings are scheduled to track progress on outstanding items.
C. Process & Documentation Support
SOP: Directly assist the Director in drafting, refining, and formatting Standard Operating Procedures (SOPs) and process flow documents for key operational and compliance activities across the company
Information Management: Organize and maintain all critical operational documents, SOP manuals, and team performance reports in a secure and accessible digital repository (ZOHO workdrive).
Required Skills & Qualifications
Experience: 1-2 years of experience in an Executive Assistant, Coordination, or Internal Operations Support role, preferably within an accounting, compliance, or professional services environment.
Technical Acumen:
o High proficiency in MS Office Suite, especially Excel (for complex tracking) and PowerPoint (for management reports).
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o Proven ability to quickly draft professional and grammatically correct correspondence and meeting minutes.
Organizational Skills: Exceptional attention to detail, strong organizational abilities, and the discipline required to maintain multiple concurrent trackers and documentation standards.
Communication: Strong verbal and written communication skills for effective internal coordination and professional document preparation (e.g., SOPs and minutes).
Professional Conduct & Judgment:
o High level of professionalism, discretion, & confidentiality when handling sensitive operational, financial, & personnel information.
o Demonstrated ability to operate as an extension of the Director's office, using tact & diplomacy to communicate needs & gather information without overstepping the administrative boundaries.
o Strong interpersonal skills necessary to build cooperative relationships with all levels of the internal team.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Leave encashment
Provident Fund
Work from home
Work Location: In person
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