Job Description

Job Opening: Business Caller Executive

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We are currently hiring for the position of

Business Caller Executive

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Candidates must have

a minimum of 1 year of experience in telecalling, voice process or a similar customer-facing role

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(Freshers Can Apply)

Key Responsibilities:

Lead Management:

Handle leads assigned via the CRM dashboard on a daily basis. Keep track of every interaction, update lead statuses, and ensure all follow-ups are scheduled properly.

Customer Communication:

Call and explain the product features, advantages, and the complete process clearly to potential customers. Build rapport and trust.

Daily Follow-Ups

: Follow up on leads consistently--especially with customers who initially don't respond. Place each lead in the appropriate follow-up template based on their interest and feedback.

Customer Support

Ensure customer satisfaction by resolving basic queries and escalating complex issues.

Meeting Coordination:

Once a customer is interested and agrees to a meeting, coordinate based on their comfort:

Google Meet Visit to their location Visit to our Corporate Office

Internal Coordination:

After a meeting is confirmed, share complete customer details with the Team Leader via WhatsApp to assign the lead to the future process

Performance Targets:

Work towards daily lead closures and contribute to the team's monthly closure.

Skills Required

Good communication (English, Tamil or regional languages). Basic knowledge of healthcare or pharmacy services. Customer relationship and persuasive skills. Data entry and reporting proficiency (MS Excel / CRM).

Contact : 9442716431 (HR)

Apply to : venmathi.m@qnqhealthcare.in

Job Type: Full-time

Pay: Up to ?15,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

Business development: 2 years (Preferred)
Language:

Telugu (Required) English (Preferred) Tamil (Preferred)
Work Location: In person