Job Description

Job Opening: Franchise Executive

We are currently hiring for the position of

Franchise Executive

.

Candidates must have

a minimum of 2 year of experience in telecalling, voice process or a similar customer-facing role

.

Key Responsibilities:

Lead Management:

Handle leads assigned via the CRM dashboard on a daily basis. Keep track of every interaction, update lead statuses, and ensure all follow-ups are scheduled properly.

Customer Communication:

Call and explain the product features, advantages, and the complete process clearly to potential customers. Build rapport and trust.

Daily Follow-Ups

: Follow up on leads consistently--especially with customers who initially don't respond. Place each lead in the appropriate follow-up template based on their interest and feedback.

Meeting Coordination:

Once a customer is interested and agrees to a meeting, coordinate based on their comfort:

Google Meet Visit to their location Visit to our Corporate Office

Internal Coordination:

After a meeting is confirmed, share complete customer details with the Team Leader via WhatsApp to assign the lead to the future process

Performance Targets:

Work towards daily lead closures and contribute to the team's monthly closure.

Job Type: Full-time

Pay: Up to ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

Business development: 2 years (Preferred)
Language:

English (Preferred) Tamil (Preferred) Kannada (Preferred)
Work Location: In person