We are looking for a Tech-Savvy Automation Leader who can streamline our business operations using Airtable, CRM workflows, APIs, and no-code automation tools.
Your job is to understand business logic and convert it into automated workflows -- reducing manual work, improving efficiency, and ensuring seamless coordination between departments.
Key Responsibilities
Design and manage CRM Workflows for appointment booking, lead allocation, follow-ups, and analytics.
Build automation systems using tools like Airtable, Zapier, Make.com, Interakt, WhatsApp APIs, webhooks, etc.
Implement project tracking systems for Sales, Marketing, Operations & HR teams.
Integrate different departments using automated notifications, task triggers, dashboards & alerts.
Continuously identify repetitive manual tasks and convert them into self-running automated processes.
Build performance dashboards & reports for leadership visibility.
Coordinate with tech vendors or developers for custom API integrations when needed.
Required Skills & Experience
? Strong knowledge of Airtable (Advanced -- automations, interfaces, scripting preferred)
? Hands-on experience with Zapier / Make.com / Integromat / Webhooks / API integrations
? Familiarity with CRM platforms (Kylas, Zoho, HubSpot, Salesforce, or similar)
? Experience in workflow design / business process mapping
? Exposure to Project Management tools (ClickUp / Notion / Monday / Asana etc.)
? Logical mindset with ability to translate manual work into automated systems
Preferred Background
Experience in Operations, CRM Management, or Automation Engineering
Worked in D2C / SaaS / Service Business / Health & Wellness / Call Centre CRM setups (Bonus)
Comfortable working with cross-functional teams and driving execution
Job Type: Full-time
Pay: ₹60,000.00 - ₹80,000.00 per month
Work Location: In person
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