Key Responsibilities:- Talk to PhD scholars through phone calls, WhatsApp, and emails- Explain services such as research guidance, paper writing support, and journal assistance- Understand scholar requirements and suggest suitable academic services- Follow up with interested scholars until confirmation- Coordinate with internal research and documentation teams- Maintain enquiry details and daily follow-up reports- Work towards assigned monthly targetsRequired Skills:- Clear communication and polite conversation skills- Basic computer knowledge (Excel, email, CRM)- Ability to explain services patiently- Willingness to learn academic and research-related processes- Target-focused and responsible attitude (ref:updazz.com)
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