Job Description

Site Governance Management:


Drive the execution of communication & employee engagement strategy and tracking & reporting of activities and accomplishments


Ensure documentation pertaining to the CSC is accurate and relevant to partners and stakeholders


Maintain Site Budgets for Employee engagement


Maintain Site calendar and activity tracker


Ensure the smooth operation of Business Office activities managing the CSC Site Business Office Communications Analyst


Responsible for managing & owning the site standards for CSC Chennai - in coordination with other workgroup owners & Site Operations team


Responsible for maintaining the advanced status for CSC Chennai, in the CSC Site Standards annual evaluation


Communications:


Develop an effective Communications Strategy for both internal and external stakeholders. Maintain a comprehensive and regular cycle of communication at site level.


Coordinate site visuals and site collateral materials including newsletters, posters and videos


Maintain Intranet sites and ensure they are relevant and up to date


Creative approach in writing speeches, blogs and other material for the Site Heads


People, Talent Management and Culture:


Partner with CSC HR and the Site Leadership team on promoting various employee initiatives eg. review site VOE results; create working committees to address people issues at the site; Sponsors site diversity networks and VOE committees.


Coordinate common, efficient and effective new employee onboarding and maintains a site-wide new hire training programs.


Selects and champions site Social Responsibility initiatives. Tracks participation and publicize accomplishments.


Leads focus on employment attrition efforts along with managers and HR.


Coordinate Senior Management visits to the site ensuring accurate representation of the attributes of the CSC.


Community Investment Agenda (External Relationships and Brand Management):


With the Site Head establish working relationships with local business associations, government agencies, colleges & universities


Partner closely in initiatives with recruitment/grad recruitment


Oversee community engagement


Represent Citi at community events and at member business association meetings


Continually learn and assess global Citi messaging and programs and apply messaging to the site


Coordination of branding activities ensuring compliance with Citi's brand guidelines


CSC Network:


Partner with CSC Business Office in execution of Network strategic priorities


Partner with local GPA team in highlighting significant CSC achievements


Qualifications:


5-8 years of relevant experience


Advanced Excel expertise including demonstrated capabilities with pivot tables, VLOOKUP's, and formulas


Experience with databases and information management


Consistently demonstrates clear and concise written and verbal communication skills


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Job Family Group:

Business Strategy, Management & Administration
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Job Family:

Business Execution & Administration
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Time Type:

Full time
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Most Relevant Skills

Please see the requirements listed above.
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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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