Job Description

Job Summary

At Xerago, we believe in empowering individuals to script their own success stories as a Business Analyst - Account Management. In this critical role, you will drive project success by leading cross-functional teams, interpreting complex data sets, and shaping business strategies that align with IT trends. Your contributions to the organization will foster departmental excellence and fuel organizational growth, ensuring we deliver "Customer Immortality" for our clients. Key collaborative relationships span technical analysts, account managers, stakeholders, and various business functions.

Key Responsibilities

Technical Responsibilities

: - Apply proficient understanding of Business Analysis & Requirement Engineering (BRD, FRD) to develop and implement functional specifications for software solutions. - Manage cross-functional teams, timelines, budgets, and risks using Technical Project Management & Stakeholder Management skills to ensure successful delivery of projects.

Managerial Responsibilities:

- Lead a team of technical analysts and account managers, providing guidance, mentorship, and fostering a collaborative work environment. - Oversee projects effectively by setting clear objectives, defining roles and responsibilities, and monitoring progress to ensure project success. The Business Analyst is a key contributor to the IT industry, bridging the gap between technology and business objectives within account management. They deliver solutions that meet business needs while staying aligned with current IT trends and best practices. Successful candidates will have demonstrated experience working on projects similar to Xerago's delivery model, showcasing their ability to deliver high-quality work with a focus on customer satisfaction, innovation, and agility. The Business Analyst should be adept at adapting to new technologies and processes. Their contributions to business growth and revenue targets will also be considered in their performance evaluation. handover session to clients Assist Product Manager for Prioritizing and refining Product and sprint backlogs time to time Responsible for depicting the product workflow as a Use case or activity diagrams. Contributed to MVP scoping and roadmap planning, balancing technical feasibility with business priorities. Monitored development progress and performed UAT to ensure delivery met defined requirements Produced detailed process diagrams, user flows, and mockups to bridge communication between business and technical teams
Required Qualifications

1. Bachelor's degree in Information Technology, Computer Science, or related field, with a specialization in Business Analysis and Systems Design. 2. Strong proficiency in Business Process Modeling (BPMN), Data Modeling (ERD) and Systems Design (UML). 3. Good to have knowledge in cloud platforms such as AWS, Azure, or Google Cloud Platform. 4. Certified Business Analysis Professional (CBAP) by IIBA (Valuable) 5. Project Management Professional (PMP) by PMI (Good to have) 6. Scrum Master (CSM) or Agile Certified Practitioner (ACP) by Scrum Alliance (Good to have) 7. Advanced Excel and SQL skills, proficiency in PowerBI is valuable. 8. Strong communication, leadership, team management, adaptability, problem-solving, and strategic thinking abilities. 9. Note point: For fresher, suggest Proficient or Intermediate level in mentioned certifications and tools; for experienced candidates, suggest Certified or Expert level in certifications and Advanced level in tools.
Primary Skills

Product Documentation Requirement Analysis FRD, BRD, SRS Test Cases & Scripts Usability Testing JIRA
Secondary Skills

Wireframing Project Management (Waterfall & Agile methodology) Test Script Library
Job Type: Full-time

Experience:

Business analysis: 3 years (Preferred)
Work Location: In person