Job Description

Designation:

Business Analyst

Overview:

Truckrr is looking for a dynamic and competent Business Analyst, to create an eco-system and develop the best marketplace and SaaS product for the Road Transport Industry.

As a Business Analyst, you will work closely with engineering, design, and business development teams to define the product strategy, features, and roadmap to address on-ground transportation industry challenges. You will own the full product lifecycle, from ideation and development to launch, feedback collection, and ongoing improvement, while leveraging Agile methodology to ensure effective and timely delivery.

Roles and Responsibilities

1. Requirements Gathering and Analysis

Collaborate with stakeholders (truck owners, drivers, shippers, internal teams, and investors) to identify business needs. Document and validate functional and non-functional requirements for new product features or enhancements. Translate business needs into detailed user stories, workflows, and technical requirements.

2. Product Development Support

Work closely with product managers and development teams to define and refine product features. Ensure requirements are well understood and implemented during the development lifecycle. Create wireframes, process diagrams, and mockups to support product design.

3. Data Analysis and Insights

Analyze user and operational data to provide insights that guide product decisions and business strategy. Build dashboards and reports to track key performance metrics (KPIs) like user acquisition, subscription renewals, and community engagement.

4. Market Research and Competitor Analysis

Conduct market research to understand customer pain points and industry trends. Analyze competitors' offerings and identify gaps and opportunities for differentiation.

5. Process Improvement

Identify inefficiencies in existing workflows and recommend improvements. Assist in designing scalable processes to optimize onboarding, subscription, and engagement.

6. Stakeholder Communication

Act as a bridge between technical teams, business teams, and external stakeholders. Facilitate discussions during sprint planning, product demos, and stakeholder meetings.

7. Supporting Agile Practices

Assist in maintaining product backlogs, prioritizing features, and ensuring agile best practices. Participate in sprint ceremonies, such as stand-ups and retrospectives.

Qualifications

Must-Have Skills

Bachelor's degree in Business Administration, Computer Science, or related field. 3+ years of experience as a Business Analyst, preferably in SaaS or technology startups. Strong analytical and problem-solving skills with a focus on delivering business value. Excellent communication skills (verbal and written) to interact with diverse teams. Proficiency in tools like JIRA, Confluence, MS Excel, Tableau, or Power BI. Experience in writing BRDs, FRDs, user stories, and process diagrams.

Preferred Skills

Domain knowledge of the logistics, transportation, or supply chain industry. Familiarity with mobile and web application development processes. Exposure to subscription-based business models. Experience working in an agile or scrum environment.

Reporting to:

Founder & CEO

Mode:

Work from Office, Thuraipakkam, Chennai.

Email :

hiring@truckrr.com

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Food provided Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person