Job Description

Job Title: Business Analyst (Requirements Documentation Process Mapping SDLC Alignment)
Location: Chidambaram, Tamil Nadu
Employment Type: Full-Time
Reporting To: Head of Operations
About the Role
The Business Analyst (BA) is a critical delivery role responsible for defining, documenting, validating, and managing all business and functional requirements across the Oliya ecosystem - Academy internal systems, Digital Agency client projects, and Oliya Labs startup MVPs.
This role ensures every feature built by Engineering (Front-End, Back-End, UX, QA, PM) is traceable, testable, aligned with stakeholder expectations, and mapped to clear business value.
You will translate ideas requirements user stories acceptance criteria test alignment release documentation using enterprise SDLC standards.
This is a pure delivery analysis and documentation role, not a teaching or coding position.
Key Responsibilities
1. Requirement Elicitation & Discovery

• Conduct structured requirement-gathering sessions with stakeholders (internal teams, clients, founders).
• Apply elicitation techniques:

• Interviews
• Workshops
• Document analysis
• User observation
• Surveys & Q/A sessions
• Clarify business objectives, success metrics, dependencies, risks, and operational constraints.

2. Documentation Excellence (BRD FRS User Stories Acceptance Criteria)

• Prepare BRD (Business Requirements Document) with:

• Problem definition
• Goals & KPIs
• Scope & exclusions
• High-level workflows
• Prepare FRS / Functional Specs covering:

• Detailed feature behaviour
• Field-level specifications
• Validation rules
• Error states & messages
• System constraints
• Write clear, test-ready User Stories & Acceptance Criteria using Gherkin:

• Given / When / Then
• Maintain up-to-date documentation in ClickUp / Confluence / Google Workspace.

3. Process Mapping & Diagramming

• Create visual documentation using:

• UML Diagrams (use case, sequence, activity)
• BPMN process flows
• Data-flow diagrams (DFD Level 0 2)
• Wireframe annotations for UX alignment
• Use tools such as:

• Lucidchart
• Draw.io
• Figma (for annotated flows)

4. SDLC & Agile Collaboration

• Work closely with PM to refine backlog, story pointing, and sprint readiness.
• Participate in Agile ceremonies:

• Standups
• Planning
• Sprint reviews
• Retrospectives
• Ensure end-to-end traceability (BRD FRS User Stories QA Test Cases Deployment).
• Support QA with scenario coverage and requirement clarification.

5. Stakeholder Communication & Alignment

• Serve as the liaison between technical teams and business stakeholders.
• Present requirement summaries, architecture overviews, or UX flows.
• Provide weekly updates on requirement status, scope changes, and risks.
• Align solutions with UK/EU communication standards where required.

6. Quality, Validation & UAT Support

• Validate requirement implementation against acceptance criteria.
• Support QA during functional, integration, and UAT cycles.
• Help prepare UAT scripts and coordinate stakeholder testing.
• Manage change requests with impact analysis.

7. Data, Analytics & Business Insight Awareness

• Basic understanding of:

• GA4
• Looker Studio dashboards
• CRM funnels (HubSpot/Freshworks)
• Translate analytics insights into requirement adjustments or new feature proposals.

Tools & Platforms Expertise
Documentation & Collaboration

• ClickUp, Jira, Confluence
• Google Workspace (Docs/Sheets/Slides)

Diagramming & Flow Tools

• Lucidchart
• Draw.io
• Figma (annotated flows & UX alignment)

SDLC & Testing Alignment

• RTM (Requirements Traceability Matrix)
• User Stories & Acceptance Criteria (Gherkin)
• UAT Scripts, Release Notes, Change Logs

Cross-Functional Awareness

• Front-End (React, React Native) behaviours
• Back-End (Django REST) request/response patterns
• QA process, defect lifecycle, test-case alignment
• UX/UI concepts for handoff and developer clarity

Profile Requirements

• 5 10+ years as a Business Analyst, Functional Analyst, or Product Analyst.
• Strong experience in requirements documentation and SDLC alignment.
• Excellent communication, listening, summarisation, and analytical skills.
• Ability to simplify complex concepts for multidisciplinary teams.
• Strong stakeholder management and presentation skills.
• Experience in Agile delivery (Scrum/Kanban).

Skills Required