Job Description

Provis Technologies is looking for an experienced and proactive

Business Analyst - Post-Sales & Project Manager

to join our dynamic team. In this role, you will ensure successful client onboarding, requirements analysis, solution implementation, and ongoing project delivery. You will act as a strategic liaison between clients, internal teams, and stakeholders--driving project success, maintaining high client satisfaction, and ensuring timely, quality delivery of solutions.

Key Responsibilities:

Serve as the primary point of contact for clients post-sign-off, ensuring smooth communication and project delivery. Lead project execution by coordinating with cross-functional teams (development, QA, design, support) to meet milestones on time and within scope. Gather, analyze, and document detailed business requirements (BRD, SRS, workflows) and validate them with clients and technical teams. Oversee project teams, monitor progress, and ensure deliverables align with objectives and client expectations. Conduct client onboarding sessions, product demonstrations, and training workshops for successful adoption. Manage project scope, timelines, change requests, and risks, communicating impacts transparently to stakeholders. Facilitate User Acceptance Testing (UAT) and coordinate issue resolution with relevant teams. Prepare and maintain project reports, documentation, and training materials. Build and maintain strong, long-term client relationships to ensure satisfaction, retention, and partnership growth. Collaborate with account and delivery teams to identify opportunities for process improvement, upselling, or cross-selling.

Qualifications & Requirements:

2-5 years of experience as a Business Analyst or Project Manager in IT, software delivery, or technology consulting. Proven track record in managing client-facing projects from requirement gathering to implementation and support. Strong understanding of software delivery lifecycles, cloud-based platforms, and modern IT solutions. Excellent communication, presentation, and stakeholder management skills. Hands-on experience in preparing BRD, SRS, workflows, and user documentation. Demonstrated leadership experience managing small to mid-sized teams. Strong analytical, problem-solving, and multitasking abilities. Ability to manage multiple projects simultaneously while maintaining quality and client satisfaction.
Job Type: Full-time

Pay: ₹45,000.00 - ₹70,000.00 per month

Work Location: In person