Business Analyst - P&C Insurance (Mid to Senior Level)
Location:
Hyderabad, Bangalore, Chennai, Mumbai (Hybrid)
Job Type:
Contract - 6+ Months
About the Role
We are looking for an experienced
Business Analyst
with strong expertise in
Property & Casualty (P&C) Insurance
to join our team. In this role, you will work closely with business stakeholders and technology teams to analyze existing processes, define business requirements, design future-state workflows, and support transformation initiatives -- including opportunities to leverage
AI/ML
for process optimization.
Key Responsibilities
Collaborate with stakeholders to gather, analyze, and document business requirements across
Underwriting, Policy Administration, Claims Management, and Billing & Payments
.
Conduct
as-is
and
to-be
process analysis and develop detailed documentation (L1 and L2 process maps).
Act as a liaison between business teams and technical teams, ensuring clarity and alignment on requirements.
Identify opportunities for
automation, optimization, and AI/ML adoption
to improve business efficiency and customer experience.
Facilitate workshops, interviews, and requirement-gathering sessions with SMEs and stakeholders.
Support solution design, testing, and validation activities.
Provide domain expertise and consultative support throughout the project lifecycle.
Qualifications & Skills
7-12 years
of experience as a
Business Analyst
in the
P&C Insurance domain
.
In-depth knowledge of
Underwriting, Policy Administration, Claims, Billing, and Payments
.
Proven experience in
requirement gathering, business process modeling, and documentation (L1 & L2)
.
Strong analytical and problem-solving abilities with excellent communication skills.
Experience in
Agile
environments and stakeholder management.
Familiarity with
AI/ML in business process reengineering
(nice to have).
Good to Have
Experience with tools like
Visio, Lucidchart, or ARIS
for process documentation.
Exposure to
policy administration systems, claims platforms, and billing applications
Health insurance
Provident Fund
Work from home
Ability to commute/relocate:
Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
Business Analyst: 7 years (Required)
P&C Insurance domain: 5 years (Required)
Underwriting: 2 years (Required)
Policy Administration: 2 years (Required)
Claims, Billing, and Payments: 2 years (Required)
Agile: 4 years (Required)
L1 & L2: 3 years (Preferred)
AI/ML: 2 years (Preferred)
Work Location: In person
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