The Business Analyst is a front-facing customer service role, primarily accountable for eliciting, validating, analyzing, and documenting business and operational requirements for various functional areas. The Business analyst works with clients and communicates to Offshore and Onshore teams.
Strong analytical and problem solving skills, particularly with respect to requirements elicitation & analysis
Ability to plan and/manage requirements activities for multiple concurrent projects with competing priorities
Experience designing and documenting process and information flows
Conducts business requirements review meetings with all stakeholders
Work with clients to identify requirements and be responsible for creating Business Requirement Documents (BRD's), using use cases, workflow, screen mock-ups and spreadsheet models.
Participate in functional requirements process with technology partners.
Work independently to provide semi technical expertise in identifying, evaluating, and developing systems and procedures that meet user requirements.
Provide Project Management support across all phases of SDLC
Analyzes and documents client's business requirements and processes and communicates these requirements by constructing conceptual data and process models, including data dictionaries
Assists in analyzing testing results in all phases throughout the project.
Facilitates meetings with clients to gather and document requirements and explore potential solutions.
Basic Database concepts should be known.
Basic understanding of third party integration (Payment gateways, CRM tools and web services).
Job Types: Full-time, Permanent
Pay: ₹800,000.00 - ₹1,200,000.00 per year
Benefits:
Health insurance
Provident Fund
Work Location: In person
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