Job Description

We encourage our people to seize the opportunity to bring flexibility, innovation and determination to every situation.
By doing this, our people build exciting and rewarding careers, deliver results to help bring life-changing medicines and devices to market and maintain ICON's success as an industry leader.
Full Service
Full-service roles offer the opportunity to work on projects and programmes on behalf of the world's most innovative pharma, biotech and medical device companies.
ICON Strategic Solutions
Our Strategic Solutions team is embedded in our clients' businesses, helping to deliver cutting edge research.
Global Business Services
Global Business Services functions are the backbone of the organisation, providing support services in areas including Finance, IT, HR, Sales, QA, Facilities & Administration, Legal & Procurement.
Commercial roles offer opportunities to be involved in the exciting world of proposals, sales and marketing. * Inside ICON

• Our Locations

Our Locations
With headquarters in Dublin, Ireland, ICON has employees in 119 locations across 53 countries.

• Why ICON?

Why ICON?
No matter what part of ICON you work in, you are contributing to solving some of the most complex healthcare challenges and are helping to deliver new medicines and devices that are impacting millions of peoples' lives, right across the world.
Events? full service mean for you?
Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Duis mollis, est non commodo luctus, nisi erat porttitor ligula. * Early Talent
Early Talent
Early talent programs are designed to provide participants with opportunities to gain valuable experience, develop their skills, and build relationships with experienced leaders within the organization. Early talent programs can take many forms, including internships, academy programs, and leadership development programs. ICON is committed to recruiting top talent while also fostering a culture of learning and development within the organization.
graduate What does full service mean for you?
Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Duis mollis, est non commodo luctus, nisi erat porttitor ligula.
Business Analyst I

• Location:

Chennai
Reference: JR140370

• Categories

Technical Project Management, Non-Clinical Project Management * __vacancyopjusttionswidget.opt-Business Area__
ICON Full Service & Corporate Support * __vacancyopjusttionswidget.opt-Remote Working __
Office Based
Talent Acquisition Business Partner

• Full Service Division

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About the role
Business Analyst I
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking a Business Analyst to join our diverse and dynamic team. As a Business Analyst at ICON, you will analyze activity performance, develop accurate reporting tools, ensure consistent project reporting, conduct cost/benefit analyses, and drive continuous improvement efforts across the organization by collaborating with various departments.
Job Location: Chennai ( Hybrid Role)
What You Will Be Doing:
Key Responsibilities:

• Requirements Gathering: Facilitating workshops, eliciting, documenting business requirements, and translating them into functional specifications.
• System Analysis: Analyzing existing systems, identifying gaps, and proposing solutions to meet business needs.
• Documentation: Creating and maintaining various documents, including user stories, functional specifications, and test scripts.
• Testing Support: Supporting system testing, user acceptance testing (UAT), and ensuring the quality of deliverables.
• Stakeholder Management: Collaborating with business and technical teams, communicating effectively, and managing stakeholder expectations.
• Process Improvement: Identifying opportunities for process optimization and contributing to process improvements.

Required Skills and Experience:

• Strong analytical and problem-solving skills: Ability to analyze complex business problems and propose effective solutions.
• Excellent communication and interpersonal skills: Ability to communicate effectively with both technical and non-technical stakeholders.
• Experience with Agile methodologies (e.g., Scrum): Ability to work effectively in an Agile environment, including sprint planning and user story development.
• Knowledge of SDLC and STLC: Understanding of the Software Development Life Cycle and Software Testing Life Cycle.
• Familiarity with relevant tools and technologies: Depending on the specific role, this may include tools for requirements management, testing, and project management.
• Experience in the relevant industry: Experience in areas like Healthcare and Life Science, can be highly valuable

Your Profile:

• Bachelor's degree in business administration or equivalent
• Overall Business Analysis experience of 2 to 5 years
• A demonstrable experience in producing high quality and detailed written documents. This could be within a professional or academic environment.
• Strong organizational skills, including time management, ability to multi-task and prioritize workload (against continuous deadlines and new assignments).
• Excellent interpersonal skills, developing relationships throughout ICON functions, obtaining relevant information for responses and documentation.
• Ability to work cross-functionally with various other departments

What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click to apply
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ICON and you
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That's why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential.
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