Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Analyst, Credit Operations!
In this role, we are seeking a detail-oriented and organized Insurance ADI Support Analyst to assist with key operational processes related to dealership inventory and garage insurance programs. This role will support underwriting, data management, and communication functions. The candidate will collaborate with both internal stakeholders and external vendors to ensure timely, accurate handling of loss run requests, renewal processing, and submission support
Responsibilities
Loss Run Management (Dealership Inventory and Garage Insurance):

• Run internal loss run reports for dealerships insured through our inventory program
• Monitor and respond to requests submitted to a shared distribution mailbox (internal and dealer requests)
• Ensure the report delivery within a 48-hour turnaround time

Garage Program Loss Run Requests:

• Request bulk loss runs monthly from our third-party vendor, Paragon, for upcoming garage program renewals
• Store and organize retrieved loss data in a designated shared drive for internal access

Binding Log and Tracker Support:

• Monitor notifications from our vendor regarding required corrections to dealer information
• Document corrections in SharePoint and assign follow-ups to the underwriter assistant as appropriate

Dealer Direct Inventory Insurance Renewal Support:

• Coordinate with account managers regarding upcoming renewals
• Help manage and communicate renewal timelines and documentation needs

Loss Run Data Entry:

• Enter loss run data into our internal system until automation is fully implemented
• Post-automation, assist with exception handling and manual entry when needed

Dealer Notifications:

• Generate compliance-related communications to dealerships including rate change letters, non-renewal notices, cancellations, and other required notifications
• Ensure timely delivery and proper documentation of all communications to meet regulatory requirements

Garage Program Submission Support:

• Support data entry and submission tracking for garage program submissions received through a distribution email
• Enter and manage submissions using SharePoint workflows and tools

Qualifications we seek in you!
Minimum Qualifications

• Any Graduate or MBA in Finance; relevant years of experience.
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (Excel, Outlook, SharePoint)
• Ability to manage deadlines and prioritize tasks
• Experience in insurance operations or administrative support is a plus
• Excellent verbal and written communication abilities
• Strong phone communication skills
• Customer focus oriented with professional, courteous, respectful demeanour
• Demonstrates effective follow up skills
• Commitment to the overall success of the team through excellent attendance, contribution and attitude

Preferred Qualifications/ Skills

• Commerce Graduate or M. Com or MBA in Finance
• Good MS Excel Knowledge.

Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.