Job Description

we are currently looking for a Business Analyst (m/f/d) for Policy Administration (Renewal, Upgrade, Premium Management).
Key details:
English-skills required
Role Summary:
Defines core policy administration workflows from issuance to renewal, upgrade/downgrade, endorsement, and cancellation ensuring robust and compliant system design.
Key Responsibilities:
Map TO-BE workflows for policy issuance, renewal, and endorsement processing.
Define premium calculation logic, proration rules, and financial reconciliation steps.
Validate integration points between policy admin, accounting, and customer portals.
Document business rules for reinstatements, NCB (no-claim bonus), and portability.
Ensure compliance with IRDAI circulars and product filing specifications.
Drive UAT and test case development for policy servicing modules.
Skills & Experience:
4-5 years in policy administration and health operations.
Exposure to core policy admin systems and functionalities.
Expertise in process mapping and financial data validation.
Analytical and structured thinker; experience with system configuration validation.
Proven ability to translate business process logic into system requirements.
Skilled in as-is and to-be mapping, gap analysis, and workflow design.
Experience working with IT development and QA teams on core insurance systems.
Deep understanding of IRDAI regulations, esp. regarding policy management.
Excellent documentation, analytical, and stakeholder management skills

Skills Required