Business Analyst, Domestic Operations

Year    KA, IN, India

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

We dream in digital,

dare, and

reinvent the ways companies work to make an impact far bigger than just our bottom line.

we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and

expertise

in data, technology, and AI

.




Inviting applications for the role of

Business Analyst,

Domestic

Operations



In this role

you will

be responsible for

overseeing and

optimizing

the transportation processes that

facilitate

the movement of goods between business partners. This role involves strategic planning, operational efficiency, and collaboration with internal teams, external partners, and vendors to ensure seamless and cost-effective transportation operations.



Responsibilities

:



Strategic Planning:



Collaborate with inbound transportation carriers to schedule and coordinate the arrival of shipments at distribution centres.


Execute Inbound to DCs

and B2B shipments.


Collaborate with key stakeholders to understand business requirements and ensure transportation strategies support organizational growth.


Vendor Management:



Manage

KPI

measurement

for

transportation

service

providers, carriers, and third-party

logistics

(3PL)

partners.


Monitor vendor performance,

grievance

redressal

and fostering strong relationships.


Operational Efficiency:



Execute

day-to-day transportation operations, ensuring on-time deliveries, order accuracy, and cost-effective transportation solutions

along with Implement best practices and process improvements

.


Monitor and manage the performance of transportation carriers to meet operational targets.


Identify

&

maintain

the

lane

wise

top 3 carriers

based on cost and vendor scorecard.

Analyse transportation networks & identify optimization opportunities.


Work closely with

logistics

teams to plan and

optimize

inbound transportation routes for efficiency and cost-effectiveness.


Close monitoring on

spend

to ensure adherence to the

budget

.


Good understanding of Accessorial charges and applicability





Technology:



Working knowledge of

Blue Yonder TMS.


Performance Metrics and Reporting:



Generate reports

for

senior

leadership team

, providing insights and recommendations for improvement.


Working knowledge of Visualisation tool Tableau





Qualifications we

seek

in you!



Minimum Qualifications



Bachelor's degree in Logistics, Supply Chain Management, Business, or a related field. Master's degree preferred.


Relevant Experience

of

Logistics within

US

A

/ North America Retail

operations.


Proven experience in transportation management

and carrier interface.


Strong knowledge of transportation regulations, industry trends, and best practices.


Experience with transportation management systems (TMS) and other relevant technologies.


Excellent communication,

presentation,

and interpersonal skills.


Analytical mindset with the ability to make data-driven decisions.





Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

colour

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Get to know us at

www.genpact.com

and

on

X

,

Facebook

,

LinkedIn

, and

YouTube

.




Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training

.

JobBusiness Analyst

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingMay 26, 2025, 4:08:30 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

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Job Detail

  • Job Id
    JD3705247
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year