Job Description

The Business Analyst plays a key role in understanding business needs, analyzing processes, and translating requirements into actionable solutions. This role serves as a bridge between business stakeholders and technical teams to ensure that business objectives are effectively met through process improvements and technology implementations.


Key Responsibilities




Gather, document, and analyze business requirements from stakeholders


Translate business needs into functional specifications, process maps, and user stories


Collaborate with cross-functional teams including IT, operations, and product to design and implement solutions


Conduct process analysis to identify inefficiencies and recommend improvements


Support project planning, prioritization, and delivery of business initiatives


Assist in system testing, user acceptance testing, and solution validation


Develop business cases, feasibility studies, and cost-benefit analyses as needed


Prepare reports, dashboards, and presentations to communicate findings and recommendations


Maintain documentation and ensure alignment with organizational standards and methodologies




Education




Bachelors or Masters degree in Business Administration, Information Systems, Finance, or a related field (Masters preferred)




Experience




6 to 8 years of experience in business analysis, process improvement, or related roles


Proven experience leading large or complex business transformation or IT projects


Experience with methodologies such as Agile, Scrum, or Waterfall


Experience in Automobile Deal Management Systems




Technical Skills




Proficiency in business analysis tools such as JIRA, Confluence, MS Visio


Strong data analysis and reporting skills using Excel, Power BI, SQL


Familiarity with ERP, CRM, or digital transformation platforms such as SAP and Salesforce


Soft Skills


Excellent communication and stakeholder management skills


Strong problem-solving and analytical thinking abilities


Ability to work independently and lead cross-functional teams


High attention to detail and organizational skills

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.


Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.


Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.