Job Description

The candidate should have

• 1-3 years of experience working across operations, e-commerce or retail.
• Bachelor’s degree in Accounting, Business, Finance
• Good knowledge of Excel
• Working knowledge of SQL queries and other analysis tools.
• Experience in creating and tracking metrics and process SOPs
• Superior verbal and written communications skills; particularly, the ability to deliver analysis in a clear and actionable format.
• Proven ability to define effective and scalable processes and drive continuous improvement through root cause identification and measuring the success of those initiatives.

Job summary
Are you interested in being a part of a team that is building next generation food delivery experience for customers? Amazon Food, food delivery by Amazon, offers an exciting space to candidates with an inclination to build something new.
Amazon Food is looking for an Business analyst in the Merchant Experience domain who will be responsible for end to end management of all Merchant payments and tax compliance related activities. He/She will work closely with teams across Tax, Accounting, Finance, Product, Sales and Account management. He/she will be the single threaded owner to seller payments, tax compliance and reporting for Amazon Food and provide support in addressing merchant and internal team queries.
As seller Payments and tax compliance specialist you will be the face of payments and disbursement reporting for Amazon Food. You will ensure that Amazon Food merchants get paid in full and in timely fashion. Your other duties include providing support to both Account Managers, Amazon Food Leads and Merchants to handle any payment related inquiries, and various other functions within the team.

You will:

• Monitor and track seller payments
• Issue monthly invoices to merchants for seller fee charged by Amazon to merchants
• File monthly required tax compliance reports
• Resolve merchant queries related to payments and fee invoicing
• Resolve merchant queries related to tax compliance
• Reconcile seller payments
• Identify failed payments and resolve the same at earliest
• Train and guide account managers on fee calculation and seller payments flow
• Perform special projects or other duties as requested

Key job responsibilities

• Monitor and track seller payments
• Issue monthly invoices to merchants for seller fee charged by Amazon to merchants
• File monthly required tax compliance reports
• Resolve merchant queries related to payments and fee invoicing
• Resolve merchant queries related to tax compliance
• Reconcile seller payments
• Identify failed payments and resolve the same at earliest
• Train and guide account managers on fee calculation and seller payments flow
• Perform special projects or other duties as requested

MBA Finance, Chartered Accountant or equivalent degrees