Job Description

Company Profile: - At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.



This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.



Job Title: Business Analyst

Position: Software Engineer (SE) / Senior Software Engineer (SSE)

Experience: 5+ Years

Category: zINACTIVE - Information Technology

Main location: Chennai

Position ID: J1225-0661



Employment Type: Full Time



: - Business Analyst: -



Role Overview: We are looking for a Business Analyst who can act as a bridge between business teams and technology solutions. The ideal candidate will be responsible for understanding business requirements, evaluating suitable products in the market, organizing demos, finalizing the solution, driving implementation, and ensuring smooth adoption through training and ongoing support.



Key Responsibilities:

. Requirements Gathering & Analysis Collaborate with business stakeholders to understand their needs, challenges, and desired outcomes. Translate business requirements into clear functional and technical specifications. Prioritize requirements based on business impact and feasibility.

. Market Research & Product Evaluation Identify and evaluate existing products or solutions that best meet business requirements. Conduct gap analysis between current processes and available solutions. Organize product demonstrations and proof of concept (POC) sessions with vendors. Facilitate comparison and recommendation of optimal solutions based on functionality, cost, scalability, and support.

. Implementation & Deployment Work closely with vendors, internal IT, and business teams to plan and execute implementation. Manage end-to-end deployment, ensuring smooth transition from legacy systems to new solutions. Monitor project milestones, timelines, and deliverables.

. Training & Change Management Develop user training materials and conduct hands-on sessions for end-users. Ensure effective adoption and user satisfaction post-implementation. Act as the primary point of contact for ongoing support and enhancements.

. Maintenance & Continuous Improvement Track system performance, user feedback, and evolving business needs. Proactively identify opportunities for optimization or upgrades. Maintain documentation and manage periodic reviews with stakeholders.



Required Skills & Qualifications:

. Bachelor's degree in Business Administration, Information Technology, or related field.

. 5+ years of experience as a Business Analyst, Product Consultant, or similar role.

. Strong understanding of business process mapping and requirement documentation.

. Proven experience in evaluating and implementing SaaS or enterprise solutions.

. Excellent communication, presentation, and stakeholder management skills.

. Ability to work cross-functionally with business, IT, and vendor teams.

. Strong analytical and problem-solving skills.

. Hands-on experience with tools like Jira, Confluence, Excel, or similar platforms.



Preferred Qualifications:

. Experience in vendor management or product evaluation.

. Exposure to ERP, CRM, HRMS, or other enterprise platforms.

. Certification in Business Analysis (CBAP, PMI-PBA, etc.) or Project Management (PMP, PRINCE2).

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.



Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.




Come join our team--one of the largest IT and business consulting services firms in the world.