Job Description

Pest Control Business Administrator -

Position Overview:

The Pest Control Business Administrator is responsible for overseeing daily business operations, supporting management, coordinating with various departments, handling documentation, and ensuring smooth service delivery. This role plays a key part in improving operational efficiency, customer satisfaction, and business growth.

Key Responsibilities:1. Administrative & Office Management

Manage day-to-day office operations and administrative tasks. Maintain records, files, agreements, contracts, and service-related documentation. Prepare reports, dashboards, and MIS for management review. Ensure smooth workflow between departments (Sales, Operations, HR, Finance).

2. Customer Coordination

Handle client inquiries, service requests, complaints, and follow-ups. Coordinate scheduling of pest control services with the operations team. Maintain customer databases and ensure timely renewal follow-ups.

3. Business Support & Reporting

Assist management in business planning, budgeting, and performance analysis. Prepare monthly business performance reports (sales, operations, service quality). Track pending payments, prepare invoices, and follow up with clients.

4. Compliance & Documentation

Ensure all pest control service reports and certificates (PCOs, MSDS, service reports) are maintained and issued correctly. Monitor compliance with company policies, safety standards, and regulatory requirements. Support audit activities by preparing required documentation.

5. Coordination With Field Teams

Communicate service schedules, route plans, and client instructions to technicians. Track technician attendance, productivity, and service completion reports. Ensure timely submission of service reports and feedback from field staff.

6. Vendor & Inventory Management

Maintain records of equipment, chemicals, and consumables. Coordinate with vendors for procurement and inventory replenishment. Track asset usage and maintain logs.

Skills & Qualifications:

Bachelor's degree in Business Administration, Management, or related field. 1-3 years of experience in business administration (pest control industry preferred). Strong communication and coordination skills. Proficiency in MS Office (Excel, Word, PowerPoint). Ability to multitask, prioritize, and handle pressure. Knowledge of pest control processes, service documentation, and compliance (preferred).

Key Competencies:

Strong organizational and multitasking ability. Customer-centric and service-oriented mindset. Time management and attention to detail. Problem-solving and quick decision-making. Team collaboration and leadership support.
Job Type: Full-time

Pay: ₹28,059.00 - ₹34,079.50 per month

Work Location: In person