Job Description

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/ Role Profile

Job/Position:

Business Account Manager - PDT Private

BU/Organization:

Plasma Derived therapies (PDT)

Department:

Commercial

OBJECTIVES/PURPOSE

Responsible for maximizing utilization in key Therapy Areas and patient outcomes of the Takeda offering in designated territories/accounts Drive account stakeholder relationships; develop and monitor long-term relationships between Takeda, the account, and its key stakeholders Responsible for driving and achieving business objectives through insights and analytics to prepare VB-KAM (Value Based - Key Account Management) plans within the allocated budget

ACCOUNTABILITIES

Account Management

Understand the accounting situation, challenges, and needs Formulate comprehensive, robust, and insight-driven key account plans Deliver agreed objectives and tactics within the key accounts to drive Takeda performance in defined Therapy Areas Ensure account plans, objectives, and KPIs are transparent captured in CRM and planned Manage the account plan execution according to agreed timelines and budget Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities, and trends to key internal stakeholders (including commercial, medical, market access) Drive penetration in the nursing home and smaller accounts across Southern states by building strong distribution channel In coordination with supply chain, ensure Takeda product(s) are available at the account level Operate in a manner that aligns with compliance and legal requirements and according to marketing and sales strategies Act as an ambassador of the Takeda brand, its vision, and values

Stakeholder Engagement

Develop long-term relationships between Takeda and key strategic accounts and their stakeholders Identify key external stakeholders and develop an understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that add value to them and the patients Drive the implementation of innovative offerings with key stakeholders and help differentiate Takeda from its competitors Support and advise Healthcare professionals on the correct use of Takeda products and services portfolio Work along with the distributors to ensure timely availability of allocated products and SKU in the account , extended reach and penetration in the area allocated

Cross-Functional Team Leadership

Proactively coordinate collaboration with Marketing, Medical, and Market Access (and other internal stakeholders) to align objectives and activities with accounts and external stakeholders Monitor account plan progress and hold collaborators, and self, accountable as agreed Lead the core account team meetings and present account plans and progress at relevant local meetings to the management Identify and address any collaboration misalignments

Operational Excellence

Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed Use learnings to further improve planning and execution Make changes as needed based on new business opportunities and changes in the marketplace to achieve financial objectives Ensure all reports are submitted to the Head office on a regular basis Maintain sufficient inventory to ensure availability of products and services Build distribution channel to drive Nursing home and Mid to small size accounts

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS

Critical Skills and Competencies

Strategic Approach: Balances the long-term vision while driving short-term goals Collaboration: Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and to achieve shared goals Drive for Results: Holds self and others accountable for delivering on commitments that align with our short- and long-term goals, focused on helping patients through innovation in medicine Engage Others - Communicate with Impact: Motivates and influences others to gain support for ideas, strategies, and actions in service of providing superior pharmaceutical products to patients; provides appropriate background so messages are meaningful Customer & Patient Centricity: Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of patients

Experience and Education

Bachelor's degree in science/pharmacy ; PGDBA/MBA desirable but not necessary Minimum of 5 years of industry experience, with at least 3 years within specialty care environment (Pharma/Medical Device) Experience in managing customer relationships across the full spectrum of customer types in healthcare industry; Account management experience desirable Gastro/Hepatology /Critical Care Healthcare environment knowledge Experience of working across stakeholders like Procurement, HCP in OPD and IPD setting , Nursing etc within the key accounts

Locations

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IND - Chennai

Worker Type

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Employee

Worker Sub-Type

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Fixed Term (Fixed Term)

Time Type

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Full time