Job Description

IntroductionWe are seeking a dynamic and customer-focused Multi-Vendor Support (MVS) Sales Specialist to join our team. This role requires a client-centric approach, strategic thinking, and adaptability to deliver innovative solutions and drive business growth. The candidate should have expertise in IT support services sales and in-depth knowledge of network infrastructure product. This role requires collaborating with cross-functional teams to deliver customized support offerings that reduce operational complexity for clients. The Candidate is responsible for generating leads, building customer relationships, and selling networking products and solutions like routers, switches, firewalls and wireless access points, by effectively communicating the product's value proposition and addressing customer needs. The ideal candidate should have a strong background in sales and technical support, with experience in managing and selling products from multiple networking product vendors. The Multi-Vendor Support (MVS) Sales Specialist will be responsible for driving sales, providing technical support, and ensuring customer satisfaction across a diverse range of products and solutions.Your role and responsibilitiesxe2x97x8f Identify and pursue new sales opportunities within the networking sector.xe2x97x8f Develop, Grow new opportunities and Maintain a robust sales pipeline to meet and exceed sales targets.xe2x97x8f Present and demonstrate networking products and solutions to potential clients.xe2x97x8f Negotiate and close sales deals, ensuring customer satisfaction and long-term relationships.xe2x97x8f Maintaining knowledge of competitors in accounts to strategically position Networking solutions betterxe2x97x8f Demonstrate and articulate the value proposition of network products and service technologies to customers and manages relationships with executive level personnel and decision makersxe2x97x8f Consistently meets or exceeds quota objectivesxe2x97x8f Stay updated on industry trends and competitor activities, Analyse market data to identify new opportunities and Collaborate with technical teams to ensure the proposed solutions meet client requirements.xe2x97x8f Maintain accurate records of sales activities, client interactions, and deals in the CRM system.xe2x97x8f Prepare regular sales reports and forecasts for management review.xe2x97x8f Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set.xe2x97x8f Prepares and conducts client workshops on various MVS offersxe2x97x8f Pursues and close qualified leads identified by the client managers and other lead generation sources.xe2x97x8f Partners with internal teams to ensure the scope of work and proposals are tracked and managed.xe2x97x8f Deliver compelling sales presentations and proposals, highlighting the value of multi-vendor support in reducing downtime and optimizing IT operations.xe2x97x8f Manage the complete sales cycle, including lead generation, proposal development, contract negotiation, and deal closure.xe2x97x8f Ensure post-sale customer satisfaction by working with service delivery teams to meet contractual obligations.Required educationBachelor's DegreePreferred educationBachelor's DegreeRequired technical and professional expertise

• Ability to engage stakeholders outside of traditional technical decision makers to ensure all elements of MVS solutions are conveyed;
• Background in technology sales coupled with hands on technical experience;
• 5+ years of applied knowledge around enterprise technology solution sales with a focus in network solutions.
• Knowledge of competitors and ability to apply competing successful sales strategies.
• Expertise in solution selling and knowledge of networking technologies. Experience in selling Cisco Network Solutions and others such as Aruba, Palo Alto etc.

Preferred technical and professional experience

• Developing and encouraging meaningful customer relationships up to senior leadership level.
• Client-centric approach with ability to understand customer problems and find best-fit solutions.
• Experience in networking with senior internal and external people in the specialist area of expertise.

ABOUT BUSINESS UNITIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMer?ABOUT IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.OTHER RELEVANT JOB DETAILSWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.Job TitleBrand Sales SpecialistJob ID19792City / Township / VillageKolkataState / ProvinceWest BengalCountryIndiaWork arrangementOnsiteArea of workSalesEmployment typeRegularPosition typeProfessionalTravel requiredUp to 100% or 5 days a week (home on weekends - based on project requirements)Company(0063) IBM India Private LimitedShiftGeneral (daytime)Is this role a commissionable/sales incentive based position?Yes