is a leading retail electronics company in Perinthalmanna, Kerala, renowned for providing a comprehensive range of mobile phones, computers, and accessories coupled with exceptional customer service. Our mission is to connect individuals and businesses with cutting-edge technology that enhances their lives and productivity. We are committed to fostering a dynamic and customer-centric environment where innovation and service excellence thrive.
Role Impact:
As a Brand Promoters, you are at the forefront of our customer engagement, playing a vital role in Image Mobiles and Computers' success. You are the face of our brand, directly influencing customer satisfaction and sales growth. Your ability to understand customer needs and provide tailored solutions not only drives revenue but also strengthens our reputation as a trusted technology partner. This role is crucial in achieving our strategic objective of expanding our customer base and maintaining our market leadership.
Key Responsibilities:
Greeting and assisting customers in a friendly and professional manner.
Understanding customer requirements and recommending suitable products and services.
Demonstrating product features and benefits effectively.
Processing sales transactions accurately and efficiently.
Maintaining a clean and organized sales floor.
Staying up-to-date with the latest product knowledge and industry trends.
Collaborating with team members to achieve sales targets.
Handling customer inquiries and resolving minor issues with support from senior staff.
Required Skills:
Excellent communication and interpersonal skills.
Strong customer service orientation.
Basic understanding of mobile phones, computers, and related accessories.
Ability to work effectively in a fast-paced retail environment.
Proactive and enthusiastic attitude.
Problem-solving aptitude.
Qualifications:
Plus Two (Higher Secondary) education is essential.
Additional certifications in sales or technology are a plus.
Past Experience:
0-1 year of experience in a customer-facing role, preferably within retail sales or a similar service-oriented environment.
Experience in electronics retail is an advantage but not mandatory, as comprehensive training will be provided.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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