Job Description

Branch Support Executive - Operations and Sales
Experience: Minimum 1 year in documentation or sales or marketing within the banking sector.
Qualifications: Bachelor's degree is mandatory.
Salary Range: ₹20,000.00 - ₹25,000.00 per month.
Working Hours: 8:30 AM to 5:30 PM.
Location: Edappally , Ernakulam
Responsibilities:
KYC Updation:

• Ensure compliance with KYC regulations and update customer information as per government guidelines.

• Conduct regular audits to verify the accuracy and completeness of KYC records.

Government Rule and SEBI Compliance:

• Stay abreast of updates to government rules and SEBI regulations related to banking operations.

• Implement necessary changes to ensure full compliance with regulatory requirements.

Target Setting and Analysis:

• Collaborate with the management team to set operational and sales targets.

• Analyze performance data to identify trends and areas for improvement.

Sales and Sales Support:

• Actively participate in sales initiatives to promote banking products and services.

• Provide sales support by assisting the sales team in achieving targets.

Operational Excellence:

• Streamline branch operations for efficiency and effectiveness.

• Implement best practices to enhance operational workflows.

Customer Service:

• Address customer inquiries and concerns related to operations and sales.

• Ensure a high level of customer satisfaction through prompt and professional service.

Reporting:

• Prepare and submit regular reports on KYC compliance, sales performance, and operational metrics.

• Provide insights and recommendations for optimizing branch performance.

Requirements

• Minimum 1 year of experience in sales and marketing within the banking sector.

• Bachelor's degree in a relevant field.

• Knowledge of KYC regulations, government rules, and SEBI compliance.

• Strong analytical and problem-solving skills.

• Proven ability to meet and exceed sales targets.

• Excellent communication and interpersonal skills.

• Ability to work in a team and independently.

Benefits

• Competitive salary with performance-based incentives.

• Professional development opportunities.

• Positive and dynamic work environment.

Skills Required