The Branch Manager is responsible for overseeing the daily operations of a bank branch, ensuring excellent customer service, and driving business growth. This role involves managing staff, achieving sales targets, and maintaining compliance with banking regulations.
Oversee daily branch operations, including customer service, teller activities, and loan processing.
Manage and motivate branch staff, providing training and performance evaluations.
Develop and implement strategies to achieve sales and business development goals.
Build and maintain relationships with customers, addressing inquiries and resolving issues.
Ensure compliance with banking regulations and internal policies.
Manage branch budget and expenses.
* Analyze financial reports and identify areas for improvement.
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