Job Summary:
The Branch Manager (H2I) plays a pivotal role in leading branch-level operations, driving sales, ensuring outstanding member experiences, and fostering a positive and productive work environment. This role demands strong leadership, sales acumen, communication, and organizational skills, along with a passion for health and wellness. The ideal candidate is a proactive team leader who inspires performance, ensures smooth operations, and promotes the Sportiqo Fitness brand in the community.
Key Responsibilites:
Sales Management:
Drive membership and training package sales through effective lead qualification, consultation, follow-up, and conversion strategies.
Brand Development & Community Outreach:
Promote Sportiqo Fitness through local B2B partnerships, influencer collaborations, and community campaigns. Coordinate and execute local marketing and engagement initiatives aligned with the company's brand strategy.
Team Leadership:
Recruit, train, motivate, and manage staff to achieve individual and branch targets. Foster a collaborative and high-performance culture within the team.
Operational Oversight:
Supervise daily branch activities including member services, facility management, reporting, and database management. Ensure adherence to standard operating procedures (SOPs).
Customer Experience & Service:
Deliver exceptional service standards that encourage member retention and referrals. Address member queries or concerns promptly and professionally.
Digital Engagement:
Ensure clients are educated and actively engaged with the Sportiqo Fitness mobile app and digital tools to support their fitness journey
Required Skills & Competencies:
Proven leadership and team management experience.
Strong sales and negotiation skills.
Ability to work under pressure and deliver results
Customer-centric mindset with a passion for fitness and wellness.
Proficiency in MS Office and basic CRM tools.
Ideal
Strong interpersonal and communication skills
Energetic, self-motivated, and goal-oriented
Passionate about health, fitness, and lifestyle improvement
Excellent leadership and team-building capabilities
Tech-savvy and adaptable to digital platforms
Professional appearance and demeanor
Flexible availability including weekends and shifts
Strong organizational and time-management skills
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Work Location: In person
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