Job Description

Job Summary:

The Branch Sales Manageris responsible for driving sales growth, ensuring high-quality customer service, leading the branch team, overseeing branch administration, and aligning HR activities to business goals. The role requires strong leadership, strategic planning, and people management capabilities.

Key Responsibilities:

1. Sales - Point of Lookout

Drive branch sales targets in line with organizational goals.

Identify new business opportunities and key growth sectors.

Lead, motivate, and manage the sales team to achieve targets.

Monitor daily/weekly/monthly sales performance.

Handle high-value clients and ensure client retention.

Analyze competitor strategies and adjust sales strategies accordingly.

Prepare and present sales reports to higher management.

2. Quality - Point of Lookout

Ensure adherence to customer service standards and processes.

Monitor service quality parameters and minimize customer complaints.

Conduct regular audits and quality checks of sales processes.

Maintain a culture of compliance and ethical business practices.

3. Employee Training & Development

Conduct onboarding and orientation sessions for new joiners.

Identify training needs based on performance gaps.

Organize regular skill-building workshops and sales training.

Coach and mentor team members for continuous improvement.

Maintain training records and measure effectiveness of training programs.

4. Administration

Supervise daily branch operations and ensure smooth functioning.

Monitor branch expenses and budget utilization.

Ensure upkeep of infrastructure and IT systems.

Maintain inventory of office supplies and equipment.

Ensure timely reporting and documentation for audits and compliance.

5. Human Resource Functions

Participate in hiring decisions in coordination with HR.

Monitor attendance, punctuality, and leave management.

Implement employee engagement and retention initiatives.

Handle employee grievances and disciplinary matters.

Skills & Competencies:

Strong leadership and people management

Strategic thinking and execution

Sales planning and negotiation

Customer-focused and result-oriented

Excellent communication and interpersonal skills

Analytical and decision-making skills

Knowledge of CRM and sales tracking tools

Qualifications:

Bachelor's or Master's degree in Business Administration, Sales, or related field.

2 + years of experience in branch Manager and sales leader role.

Job Type: Full-time

Pay: ?300,000.00 - ?480,000.00 per year

Schedule:

Day shift
Supplemental Pay:

Overtime pay
Work Location: In person