JOB ROLE : · Responsible for management of day to day operations of the branch. · Ensuring strict adherence to prescribed processes, audit and regulatory requirements. · Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request · Branch Lobby and customer Queue management. · Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. · Customer complains management and ensuring resolution of all complaints within TAT. · Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
JOB REQUIREMENT: · MBA/Graduate · Minimum work exp. – 3 years · Thorough overall understanding of banking · Customer service orientation Ability to manage and motivate front office staff.
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