Job Description

Job Title: Branch Manager

Location: Maninagar, Ahmedabad, Gujarat

Company: Equitas Small Finance Bank

Budget: Up to ?17 Lakhs Per Annum

Grade: C2 to D1 (As per experience)

Job Summary:

We are seeking a dynamic and results-driven

Branch Manager

to lead and manage the operations, sales, customer service, and compliance of our Maninagar Branch in Ahmedabad. The ideal candidate will have a strong track record in retail banking, leadership, and customer relationship management.

Key Responsibilities:

Branch Operations Management:

Ensure smooth day-to-day functioning of the branch. Oversee cash management, audit compliance, safety, and security. Maintain operational excellence and adhere to regulatory and bank standards.

Business Development & Revenue Growth:

Drive business targets across liabilities, assets, insurance, and investment products. Lead customer acquisition campaigns and cross-sell initiatives. Identify and convert high-value customer segments.

Team Leadership:

Lead, mentor, and motivate a team of Relationship Officers, Tellers, and Assistant Managers. Monitor team performance and productivity. Plan and conduct regular training sessions for staff.

Customer Relationship & Service:

Resolve customer issues promptly and professionally. Ensure high levels of customer satisfaction and engagement. Foster long-term relationships with key customers and high-net-worth clients.

Compliance & Risk:

Ensure strict adherence to internal controls, processes, KYC/AML norms, and RBI regulations. Prepare for internal and external audits and implement corrective actions as needed.

Key Requirements:

Education:

Graduation mandatory; MBA/PGDM in Finance or Marketing preferred.

Experience:

6-10 years of overall experience in banking/financial services. Minimum 2- 3 years in a branch leadership role.

Skills:

Strong understanding of retail banking products and services. Excellent communication, leadership, and customer service skills. Proficient in handling audits, compliance, and branch operations. Sales and target-oriented mindset.

Preferred Candidate Profile:

Prior experience in Small Finance Banks, Private Sector Banks (e.g., AU, Ujjivan, Axis, HDFC, ICICI). Local candidates from Ahmedabad preferred. Strong network and market knowledge in Maninagar and surrounding areas.

Reporting To:

Cluster Head - Retail Banking

Benefits & Perks:

Attractive incentives on performance Medical insurance and wellness benefits Professional development and leadership growth opportunities
Job Type: Full-time

Pay: ₹1,400,000.00 - ?1,700,000.00 per year

Benefits:

Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund
Schedule:

Day shift
Work Location: In person

Speak with the employer

+91 7034355566