Job Description

Key Responsibilities:

Oversee day-to-day operations of the leisure branch.

Lead, manage, and mentor the leisure sales and operations team.

Drive business growth through the sale of domestic and international holiday packages, cruises, group tours, and customized travel solutions.

Meet and exceed monthly and annual branch sales targets and profitability goals.

Develop new leisure travel products and offerings tailored to various customer segments (families, HNIs, ladies groups, senior citizens, etc.).

Build and maintain strong relationships with key suppliers (hotels, DMCs, cruise lines, airlines).

Handle escalated customer queries and ensure high service quality and customer retention.

Collaborate with marketing team to drive local campaigns, promotions, and branding activities.

Monitor market trends, competitor offerings, and suggest innovations.

Ensure compliance with company policies, travel laws, and regulations.

Key Skills & Competencies:

Strong knowledge of leisure travel products, destinations, and supplier network.

Sales-driven with the ability to lead and motivate a team.

Excellent communication, negotiation, and interpersonal skills.

Problem-solving mindset with strong customer orientation.

Proficient in travel CRM tools and booking platforms (Amadeus, Galileo, etc.)

Ability to handle pressure and meet tight deadlines.

Qualifications & Experience:

Graduate in Travel & Tourism, Hospitality, or Business Management.

Minimum 5-8 years of experience in the travel industry, with at least 2-3 years in a managerial role.

Experience in leisure travel sales and branch operations is a must.

HR KAIF
84228 12947

Job Type: Full-time

Pay: ₹32,000.00 - ₹40,000.00 per month

Experience:

tours and travels : 2 years (Preferred) branch manager : 2 years (Preferred) sales: 1 year (Preferred)
Work Location: In person

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