: 3-4 years in banking, finance, retail, or related management roles
Salary Range
: ₹60,000 - ?70,000 per month
Gender
: Open (Male/Female)
About the Role
We are seeking an experienced and motivated
Branch Manager
to lead and oversee all operations of our branch in Chennai. The Branch Manager will be responsible for achieving business targets, managing staff, ensuring compliance, and delivering excellent customer service.
Key Responsibilities
1. Operations & Administration
Oversee day-to-day branch operations, including cash handling, account management, and compliance.
Ensure branch adheres to company policies, regulatory guidelines, and standard operating procedures.
Monitor branch performance, prepare reports, and present insights to senior management.
2. Business Development & Sales
Drive business growth by acquiring new clients and retaining existing customers.
Develop and execute sales strategies to achieve targets for products/services.
Analyze market trends and competitor activity to identify opportunities.
3. Staff Management
Lead, supervise, and mentor branch staff, including tellers, customer service executives, and officers.
Conduct performance appraisals and training programs.
Maintain high levels of staff motivation and productivity.
4. Customer Relationship Management
Ensure high-quality customer service and resolve escalated complaints.
Build and maintain strong relationships with clients and community stakeholders.
5. Financial Management
Monitor branch financial performance, budgets, and operational costs.
Ensure timely reporting and accurate record-keeping for audits and inspections.
Key Skills & Competencies
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Analytical thinking and problem-solving capability
Target-oriented with business development acumen
Knowledge of banking/finance operations, risk management, and regulatory compliance
Job Type: Full-time
Pay: ₹60,000.00 - ₹70,000.00 per month
Work Location: In person
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