. The ideal candidate will be responsible for managing daily branch activities, building business pipelines, maintaining operational efficiency, and ensuring excellent customer service.
Key Responsibilities
Branch Operations & Administration
Oversee day-to-day operations and ensure adherence to SOPs and company standards.
Manage manpower planning, shift scheduling, inventory control, and overall resource utilization.
Team Leadership & Performance
Lead, motivate, and mentor the local team (sales, service & technical staff).
Drive performance reviews, training programs, and development initiatives.
Sales & Revenue Growth
Achieve monthly revenue targets and KPI benchmarks.
Develop and implement local marketing campaigns, customer acquisition strategies, and upselling techniques.
Convert walk-ins, leads, and corporate clients into long-term relationships.
Customer Experience
Maintain exceptional service quality and manage customer complaints effectively.
Conduct regular audits of customer feedback and implement improvement plans.
Reporting & Coordination
Prepare daily/weekly/monthly performance and financial reports.
Coordinate with HO departments (Franchise, Sales, Marketing, HR & Technical Support).
Qualifications & Skills
? Bachelor's degree in Business Management, Automotive Engineering, or related field. MBA is a plus.
? Minimum 3 years of experience in a managerial role (automotive, retail, or service sector preferred).
? Strong leadership and interpersonal communication skills.
? Proficient in MS Office, CRM tools, and business reporting.
? Ability to work under pressure, multi-task, and meet performance targets.
Salary & Benefits
Competitive Salary (Based on experience and location)
Incentive & Bonus Structure
Travel Allowances & Mobile Reimbursement
Performance-based Growth Opportunities
Training & Certification Programs from Lords of Detailing Academy
Job Types: Full-time, Permanent
Pay: ?13,518.00 - ?51,719.50 per month
Benefits:
Internet reimbursement
Work Location: In person
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