We are seeking a dynamic Branch Manager responsible for daily branch operations, financial health, and team leadership to achieve targets. Requires a strong background in financial services, leadership skills, and proven success in business development and customer relationship management within the chit fund industry.
Responsibilities:
Training and development :
Conduct training and development programs to fill skill GAPS
Operational Management:
Oversee daily operations, ensure compliance, maintain records, and implement controls.
Business Development:
Develop strategies to achieve targets, expand customer base, promote schemes, and analyze market trends.
Customer Relationship Management:
Build customer relationships, address inquiries, resolve issues, and ensure satisfaction.
Team Leadership:
Train, and manage staff set goals, monitor progress, and motivate team members.
Financial Management:
Manage budget, monitor performance, ensure timely collections, and prepare reports.
Compliance and Risk Management:
Ensure compliance, implement risk strategies, and conduct audits.
Qualifications:
Any degree in Business Administration, Finance, or related field.
7+ years of experience in the chit fund/financial industry preferred.
Proven managerial experience in financial services.
Strong understanding of chit fund operations, regulations, and best practices.
Excellent communication, interpersonal, and negotiation skills.
Strong analytical, problem-solving, and decision-making abilities.
Ability to work under pressure and meet deadlines.
Proficiency in MS Office and relevant financial software.