to lead and oversee daily operations at our branch. The successful candidate will be responsible for driving business growth, managing staff, and ensuring excellent customer service. This role offers an exciting opportunity for a motivated individual with strong leadership skills and a solid understanding of sales and client relationship management. The ideal candidate will possess experience with Salesforce and CRM software, enabling effective management of sales pipelines and customer interactions.
Duties
Lead the branch team to achieve sales targets and operational objectives through effective coaching and motivation.
Develop and implement strategic plans to increase branch revenue and market share.
Oversee daily operations, including customer service, administrative tasks, and compliance with company policies.
Manage client relationships, ensuring high levels of customer satisfaction and retention.
Utilise Salesforce and CRM software to track sales activities, analyse data, and generate reports for senior management.
Conduct regular staff performance reviews, organise training sessions, and foster a positive work environment.
Coordinate with other branches and departments to optimise resources and share best practices.
Ensure adherence to health & safety regulations within the branch premises.
Skills
Proven experience in a managerial role within a sales or customer service environment.
Strong organisational skills with the ability to manage multiple priorities effectively.
Excellent communication skills, both verbal and written, with the ability to motivate teams.
Proficiency in Salesforce is essential; experience with other CRM software is advantageous.
Demonstrable ability to analyse data, prepare reports, and make strategic decisions based on insights gained from CRM systems.
Leadership qualities with a proactive approach to problem-solving and decision-making.
Knowledge of local market trends and competitor activities is desirable. This position offers an engaging environment for a dedicated professional eager to lead a successful team while contributing significantly to the growth of our organisation.
Job Types: Full-time, Permanent, Fresher
Pay: ₹500,000.00 - ₹600,000.00 per year
Work Location: In person
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