mbala. The candidate must come from a courier/cargo background with strong operational expertise and excellent knowledge of
local deliveries, vendor networks, and route planning
. In addition to managing daily operations, the Branch Manager will be responsible for
bringing new business leads and ensuring client retention
to support the company's growth in the region.
Key Responsibilities:
Manage complete branch operations including pickup, delivery, dispatch, and staff supervision.
Ensure smooth execution of
local deliveries and PTL cargo movement
.
Build and maintain a strong
network of local vendors and service providers
.
Plan and optimize
routes
for efficient movement of loads.
Generate
new business leads
and actively contribute to branch revenue growth.
Retain and strengthen relationships
with existing clients through regular interaction and service quality.
Monitor operational performance with MIS reports and ensure adherence to SOPs.
Resolve client issues promptly and maintain high customer satisfaction.
Ensure cost control and profitability at the branch level.
Requirements:
Minimum
3 years of experience
in courier/cargo/logistics operations.
Strong knowledge of
routes, delivery network, and vendors
.
Proven experience in
branch management and business development
.
Excellent
client relationship management
and negotiation skills.
Strong leadership, problem-solving, and decision-making abilities.
Proficiency in
MS Excel and operational reporting
.
Ability to work in a fast-paced environment and deliver results.
Job Type: Full-time
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
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