The Branch Manager is responsible for overseeing the day-to-day operations of the branch, ensuring smooth functioning, customer satisfaction, staff supervision, and achievement of business targets in line with the Co-operative Society's policies and procedures.
Key Responsibilities:
Supervise and manage all branch operations.
Guide and monitor staff performance and activities.
Maintain good customer relationships and handle customer queries effectively.
Ensure proper maintenance of registers, records, and reports.
Promote society's products and services to achieve business growth.
Handle cash management, loan processing, and account-related activities.
Ensure compliance with rules, regulations, and audit requirements.
Prepare and submit periodic reports to head office.
Qualifications:
Bachelor's degree (preferably in Commerce or Management).
Good communication and leadership skills.
Basic computer knowledge and accounting skills.
Experience:
Minimum 1 - 2 years (preferred in Co-operative sector or banking field)
Job Type: Full-time
Work Location: In person
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