Branch Executive
Year Tiruppur, Tamil Nadu, India
Job Description
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A Branch Executive for Gold Loan typically has several responsibilities revolving around managing the operations and business development of a branch that offers gold loan services. Here\'s a general job description: Position Title: Branch Executive - Gold Loan : 1. Branch Operations Management:
- Oversee the day-to-day operations of the branch, ensuring smooth functioning.
- Manage customer inquiries, loan processing, and disbursements efficiently.
- Maintain compliance with regulatory requirements and company policies.
- Develop and implement strategies to achieve branch targets for gold loan disbursements and profitability.
- Identify and pursue opportunities to expand the customer base and increase loan portfolio.
- Build and maintain relationships with existing and potential customers to foster business growth.
- Lead and motivate a team of loan officers and support staff to meet performance goals.
- Provide training, guidance, and support to staff members to enhance their skills and productivity.
- Conduct regular performance evaluations and take corrective actions as necessary.
- Ensure high levels of customer satisfaction by addressing queries, resolving complaints, and providing assistance as needed.
- Maintain a customer-centric approach to deliver personalized service and build long-term relationships.
- Assess the risk associated with loan applications and collateral to mitigate potential losses.
- Implement measures to safeguard the branch against fraudulent activities and defaults.
- Stay updated on market trends, regulatory changes, and industry best practices related to gold loan operations.
- Prepare accurate reports on branch performance, loan disbursals, collections, and other key metrics.
- Maintain proper documentation of loan transactions, customer records, and regulatory compliance.
- Collaborate with marketing teams to develop promotional campaigns and initiatives to attract customers.
- Participate in local events, community outreach programs, and networking activities to enhance the branch\'s visibility and reputation.
- Bachelor\'s degree in Business Administration, Finance, or a related field (preferred).
- Prior experience in gold loan operations, banking, or financial services industry.
- Strong knowledge of gold appraisal, loan processing, and risk assessment.
- Excellent communication, interpersonal, and leadership skills.
- Ability to multitask, prioritize tasks, and work under pressure.
- Proficiency in using computer applications and banking software.
- Competitive salary and performance-based incentives.
- Health insurance, retirement plans, and other benefits.
- Opportunities for career advancement and professional development.
- A dynamic and collaborative work environment.
- Provident Fund
- Day shift
- GOLD LOAN: 2 years (Preferred)
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Job Detail
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Job IdJD3297180
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTiruppur, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear