Job Description

About the Role

We are looking for a dynamic and customer-oriented

Branch Executive

to join our team. The role involves managing day-to-day branch activities, handling customer interactions, supporting loan operations, and driving sales targets. Candidates with prior

NBFC experience

or enthusiastic

freshers

willing to build a career in financial services are welcome.

Key Responsibilities

Assist in daily branch operations, ensuring smooth workflow and compliance. Handle customer queries and provide solutions related to loan products, repayment, and services. Support the loan application, verification, and documentation process. Achieve assigned sales targets for loan products (personal loans, business loans, vehicle loans, etc.). Build and maintain strong relationships with customers to enhance satisfaction and retention. Ensure adherence to NBFC policies, RBI guidelines, and branch-level compliance. Coordinate with credit, collections, and operations teams for efficient processing. Prepare and maintain daily reports, MIS, and records of branch activities.

Key Skills Required

Good communication and interpersonal skills. Basic knowledge of financial products (preferred). Strong customer service orientation. Ability to work under targets and deadlines. Basic computer proficiency (MS Office, Excel, Email).

Eligibility Criteria

Education:

Graduate in any discipline (Commerce/Finance preferred).

Experience:

Freshers with strong communication skills and interest in financial services. Candidates with 0-2 years of NBFC/BFSI experience will be preferred.
Job Type: Full-time

Pay: ₹8,086.00 - ₹18,000.00 per month