Job Description

Job Title: Branch Collection Manager Individual Role
Location: Surat
CTC: Up to 5 Lakh per annum
Experience: 3-4 years in the recovery domain
About the Company:
A leading Non-Banking Financial Company (NBFC) with a strong presence in the financial services sector, committed to providing innovative solutions to meet customer needs.
Key Responsibilities:

• Lead the recovery process for hard bucket cases, ensuring timely and efficient collections.
• Develop and implement strategies to optimize recovery efforts while maintaining customer relationships.
• Monitor and manage outstanding cases, follow-up with customers, and negotiate repayment terms.
• Collaborate with internal teams to ensure compliance with company policies and regulatory requirements.
• Provide regular updates and reports on collection performance and case statuses to senior management.
• Identify potential risks and suggest preventive measures to minimize bad debts.

Requirements:

• Minimum 3 to 4 years of experience in the recovery domain, preferably in an NBFC or financial services industry.
• Strong knowledge of recovery processes and legal procedures.
• Excellent communication and negotiation skills.
• Ability to handle challenging cases with professionalism and tact.
• Proven track record of meeting collection targets and KPIs.

Why Join Us:
As a Branch Collection Manager, you will play a pivotal role in enhancing the financial health of the organization, ensuring compliance, and leading a crucial aspect of our customer service operations. This is an exciting opportunity to contribute to a fast-growing NBFC while advancing your career in the recovery domain.