Job Description

Job Summary:

A Branch Operations Manager looks after the day-to-day work of the branch. They make sure staff work properly, customers are satisfied, and all branch operations run smoothly.

Key Responsibilities:

Manage daily branch activities and office operations Supervise staff attendance, work quality, and discipline Ensure smooth coordination between departments Handle customer issues and resolve complaints Monitor targets, performance, and work progress Prepare daily, weekly, and monthly reports Ensure company rules, processes, and policies are followed Support management in achieving branch goals Maintain office records, files, and data

Skills Required:

Good leadership and team management skills Strong communication and problem-solving ability Basic computer knowledge (MS Office, Email) Planning and organizing skills Ability to handle pressure and multiple tasks

Qualification:

BE,MBA

Experience:

5-10 years in branch operations / administration / management
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person