Job Description

Job Summary:

We are seeking a detail-oriented and proactive

Sales Admin Manager

to oversee the administrative and support functions of our sales team in an academic services organization specializing in PhD assistance.

Key Responsibilities:

Sales Administration:

Coordinate end-to-end sales support for PhD assistance services including proposal documentation, quotation, invoicing, and follow-ups. Generate regular sales reports, lead status summaries, and performance metrics. Ensure smooth handover of confirmed projects to academic teams (writers, editors, mentors). Handle customer follow-ups regarding payments, documentation, and service delivery timelines.

Administrative Management:

Maintain documentation and records of all ongoing and completed academic projects. Liaise with internal departments to streamline operations. Organize and track the status of academic deliverables and deadlines. Prepare internal reports for senior management regarding workflow, client satisfaction, and staff productivity. Assist in scheduling meetings, interviews, training, and reviews for academic teams.

Client Coordination & Support:

Act as a point of contact for client escalations related to project timelines or coordination. Ensure timely communication with clients regarding progress, document submissions, and queries. Maintain confidentiality and ethical compliance in all academic transactions.

Requirements:

Bachelor's or Master's degree (preferably in Business Administration, Management, or Education). 3-5 years of experience in sales administration or academic project coordination, preferably in an education/PhD assistance company. Excellent command over written and verbal English. Strong organizational and multitasking skills with attention to detail. Hands-on experience with CRMs, project management tools, and MS Office (especially Excel & Word). Ability to handle pressure and work on tight academic deadlines.
Job Types: Full-time, Permanent

Pay: ?22,000.00 - ?28,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus Quarterly bonus Yearly bonus
Work Location: In person