Job Description

We are seeking a

dedicated and professional BPO Voice Process Executive

to join our customer service team. The ideal candidate will have excellent communication skills, a friendly phone etiquette, and the ability to handle customer queries efficiently.

Key Responsibilities:

Handling inbound and outbound calls professionally. Assisting customers with inquiries, complaints, and support requests. Maintaining accurate records of customer interactions. Providing solutions to customer issues in a timely and effective manner. Meeting daily/weekly targets set by the team lead or management. Ensuring customer satisfaction and building strong client relationships.

Skills & Qualifications:

Excellent verbal and written communication skills in English (and other regional languages if required). Clear voice and confident phone etiquette. Ability to work in a fast-paced environment and handle high call volumes. Good problem-solving and interpersonal skills. Basic computer knowledge for updating records and CRM systems. Previous experience in a BPO or call center is preferred but not mandatory.
Job Types: Full-time, Fresher

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person