Bpo Voice Process
Year Nungambakkam, Chennai, Tamil Nadu, India
Job Description
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Req. Experience: 0-2 Years Experience Req. Knowledge and Skills: Must Have Skills and Competencies \xc2\xb7 Good Communication Skills \xc2\xb7 Ability to Handle irate customers. \xc2\xb7 A team player \xc2\xb7 Active listening and questioning, an eye for detail to determine the root cause of the issue. \xc2\xb7 Display ownership and accountability \xc2\xb7 Excellent comprehension and articulation skills \xc2\xb7 Own and resolve customer issues. \xc2\xb7 Excellent communications skills Key Responsibilities \xc2\xb7 Handle Inbound and outbound calls \xe2\x80\x93 Hot and warm leads and call backs. \xc2\xb7 Lead Conversion: Convert leads into successful business deals through effective communication and persuasion. \xc2\xb7 Client Follow-up: Conduct follow-up calls with clients to nurture relationships, address queries, and provide assistance. \xc2\xb7 Client Understanding: Develop a deep understanding of clients\' needs, preferences, and expectations to tailor services accordingly. \xc2\xb7 Communication Skills: Demonstrate excellent communication skills, both for inbound and outbound processes, to engage effective Employer +91-9566269922 Job Type: Full-time Salary: From \xe2\x82\xb915,000.00 per month Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
- Monday to Friday
- Night shift
- Performance bonus
- Quarterly bonus
- Yearly bonus
- No travel
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Job Detail
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Job IdJD3271405
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNungambakkam, Chennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear