Job Description

Responsibilities:

Deliver training on BPO Voice, Customer Service & Communication Skills Conduct role plays, mock calls, and regular student assessments Mentor and guide students for interview and workplace readiness Prepare lesson plans, training materials, and maintain records Coordinate with the placement team to ensure student employability

Requirements:

Graduate in any discipline (preferred in Communication/Business) 1-3 years of experience in BPO/Customer Service sector Strong English & Hindi communication skills; regional language an advantage Good facilitation, mentoring, and interpersonal skills Basic computer knowledge (MS Office, Internet, Email) Prior training experience preferred
Job Type: Full-time

Pay: ₹26,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person