Job Description

Team Management & Leadership

:Lead, motivate, and coach the sales team to achieve daily, weekly, and monthly sales targets.

Performance Monitoring

:Track team performance using tools like live call monitoring and dashboards to ensure quality and compliance.

Training & Development

:Conduct regular training sessions to enhance the skills and sales techniques of team members.

Goal Setting

:Set clear sales targets and allocate daily calling targets to ensure progress and goal achievement.

Escalation Handling

:Manage and resolve complex customer issues and sales escalations.

Quality Assurance

:Ensure high standards of customer service and sales quality in all team interactions.

Reporting

:Prepare and present detailed performance reports to management.

Process Improvement

:Implement strategies to improve customer satisfaction and overall service delivery.
Required Skills

Leadership

: The ability to guide, motivate, and inspire a team.

Communication

: Strong verbal and written communication skills are essential for client and team interaction.

Problem-Solving

: The capacity to handle complex issues and find effective solutions.

Coaching & Mentoring

: The ability to provide constructive feedback and support team members' growth.

Sales Acumen

: A strong understanding of sales processes, negotiation, and customer relationship management.

Adaptability

: The ability to adjust to changing team needs and client demands
Job Types: Full-time, Permanent

Pay: ?22,000.00 - ?30,000.00 per month

Work Location: In person

Speak with the employer

+91 9205855736