Bpo Senior Manager
Job Description
Roles and Responsibilities
- Manages a staff of professional-level team members or manages a team through lower-level supervisors manging healthcare Payer claims adjudication process
- Works within general policies and management guidance, independently determining approach to managing daily operations.
- Provides guidance and technical advice, becoming actively involved as necessary.
- Provides leadership of assigned departments through subordinate leaders.
- Ensures the highest level of support, technical detail and communications is provided in an efficient and courteous manner to clients.
- Takes lead position in initiating client relationships, determining project scope and making executive presentations.
Requirements:
- Typically requires 6-10 years relevant experience
- Should be flexible work in night shift
- Includes 3-5 years managerial/ leadership experience.
- Advanced influencing and communication skills.
- Advanced client service skills and leadership capabilities.
- Advanced knowledge, understanding and application of project management principles and methodologies. Models excellent analytical / problem solving skills.
- Excellent organizational and time management skills.
- Ability to develop comprehensive and complex operational and strategic plans
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Job Detail
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Job IdJD3111992
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear