Job Description

BPO Representative - UK Process

We are hiring highly motivated and fluent English speakers to join our BPO team, supporting our UK-based operations.

Key Responsibilities

Handle inbound and/or outbound customer inquiries (calls, email, chat) professionally and efficiently, strictly adhering to UK process guidelines. Provide accurate information, resolve customer issues, and maintain a high standard of service quality. Document all customer interactions accurately in the CRM system. Meet individual and team performance targets (AHT, quality, customer satisfaction, etc.).

Requirements & Compensation

Process:

UK Voice/Non-Voice Process

Education: Graduate

(Any Stream) - Mandatory*

Language: FLUENT ENGLISH ONLY

(Excellent verbal communication is essential)

Salary: ₹20,000- ₹25,000 per month

(Fixed)

Incentives:

Attractive

performance-based incentives

(extra)

Shift:

May involve working

UK shift hours

(including late night/early morning shifts)
Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment
Education:

Bachelor's (Required)
Experience:

BPO/Call center: 1 year (Preferred)
Language:

English (Required)
Location:

Ambala, Haryana (Preferred)
Shift availability:

Night Shift (Required) Overnight Shift (Required)
Work Location: In person

Speak with the employer

+91 7404091623